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June 2019: From the Chair
Appreciation is a fundamental human need. We all want to be respected and valued by others for our contributions. Volunteer recognition is the embodiment of AHIA’s appreciation. It is taking the time to acknowledge a person’s effort that supports the organization’s goals and values, and which has clearly been beyond normal expectations.
Auditors are so used to working behind the scenes – sharing thought leadership generously with colleagues, contributing silently – so much so that we do not often take time recognize each other. Let’s take some time to give a ‘pat on the back’ to make some of those hard working AHIA volunteers feel good, by submitting a nomination to AHIA’s Annual Awards Recognition Program. We invite YOU to nominate those volunteers who have made outstanding contributions to AHIA over the past year. Not sure who to nominate? You may also identify the service area that has been most beneficial to you. Click here to participate. Deadline is July 10.
Speaking of AMAZING volunteers – I would like to call out a few by name. Because of the following individuals, AHIA has achieved its goal of developing the CHIAPTM certification, questions to support two versions of the exam and enough candidates to sit for the initial exam to establish the much-needed cut score. In addition, over 200 AHIA members have applied for and have been granted the CHIAPTM via the one-time grandfathering process. The Certification Committee and sub-committees (listed below) have worked tirelessly to achieve these goals and will be formally recognized – with a conference discount, special commemorative gift and a special lunch in Nashville. I personally thank each and every one of you for bringing our dream into reality by creating the first and only certification specific to healthcare internal auditors:
Chair: Debbie Radke
Renée W. Jaenicke
Adam T. McKenery
Candidate Application Review Subcommittee
Chair: Renée W. Jaenicke
Mary Jo Gray
Chair: Valla Wilson
Stephen Ford, Jr.
Appreciation is important and so is leadership within a membership association. We have another “call for nominations” for the 2020 AHIA Board of Director’s election. If you have been a member of AHIA for the last 12 months and are currently or previously employed as an internal auditor or in a related position in healthcare, you are eligible to serve your professional organization as a Director or Executive Officer. If you or someone else is open to being nominated, completed nomination applications must be submitted by July 2, 2019 for consideration. Click here to access the nominee application form. We are grateful for the interest of every member who is prepared to support our mission: To provide leadership and advocacy to advance the healthcare internal audit profession globally by facilitating relevant education, certification, resources and networking opportunities.
Education, resources and networking are AHIA’s core values and the foundation on which your association was built – by people like you. While we gather together in person once a year at the Annual Conference for face-to-face networking – we would like to do more on the regional level to bring healthcare internal auditors together more frequently, and a little closer to home. I would also like to give recognition to the dozen AHIA members who have stepped up to lead this effort. At the time of this writing, we are strategizing how best to put their talents to meaningful and rewarding use!!!
AHIA has no shortage of committed and generous leaders within its ranks. I am grateful to serve among you all. So send us those Board and Award nominations, and reach out to us ANYTIME to determine where YOU can best serve AHIA to enhance your professional and leadership development.
Mary Jane Schroeder
AHIA Board Chair
May 2019: From the Chair
I believe it was the Beatle George Harrison that paraphrased Alice in Wonderland author, Lewis Carroll, in saying, “If you don’t know where you're going, any road will take you there.” New government regulations, changing workforce demographics, advancing technology and economic uncertainty affect every business differently. As healthcare internal auditors, we know this better than anyone!
I have learned in my role as your AHIA Board Chair – associations operate from the foundational to the aspirational as a matter of daily course. The association “model” is built on intentional, transitional, volunteer leadership. As new leaders step up, it is critical that those who came before leave systematic processes and targeted, current strategic guidance. While the mission of the association tells us where to go… a good strategic plan is the roadmap. As auditors, naturally, we are going to map this out!
Association management strategies are constantly adapting to change, especially in a digitally-led economy. The purpose of strategic planning is to flag out potential internal/external shocks and prepare AHIA to be more effective in adapting. Overall, strategic planning helps to increase operational efficiency, market share and creates the necessary foundation and boundaries to determine resource allocation and efficient decision-making.
Your current Board has spent the beginning of this year taking a critical look at AHIA’s ambition for the future; where we have been, where we are and where we would like to go. We spent January with a facilitator for a two-day intensive session, and subsequent months evaluating the outcomes and assessing objective measures for our long-term goals. The result is a roadmap on how we will get there.
The new AHIA strategic plan is a written document that lays out AHIA’s goals and explains why they’re important. But it more than just a lens to look through, it ensures that everyone is on the same page. We are in the process of developing the communication plan to capture the Board’s deliberations and decisions, so we can work with Committee leadership, staff and other stakeholders in defining how the work is going to get done. Stay tuned for the “official” release to the full membership. We welcome any and all membership input.
In other AHIA news, the launch of the CHIAP™ certification program has exceeded our expectations! The “grandfathering” period is over. I would like to thank all AHIA members who applied - whether grandfathered or sitting for the exam – we have achieved over 200 individuals who will soon wear the designation of CHIAP™ later this year. I am hopeful I will be among them – so we can all celebrate together in Nashville for the 38th AHIA Annual Conference.
AHIA could not achieve its vision "To be the premier association for healthcare internal auditing" without the active, ongoing support of its volunteer. The spring months are when AHIA looks to identify its future leaders and recognize its most generous volunteers.
- Board of Directors Election: If you have been a member of AHIA for the last 12 months and are currently or previously employed as an internal auditor or in a related position in healthcare, you are eligible to serve your professional organization as a Director or Executive Officer. If you or someone else is open to being nominated, completed nomination applications must be submitted by July 2, 2019 for consideration. Click here to access the nominee application form.
- Awards Recognition Program: We invite YOU to help us honor those volunteers who have made outstanding contributions to AHIA. To make a nomination, please visit https://www.surveymonkey.com/r/ZWHCSWR
Alice in Wonderland and the bass-playing Beatle didn’t necessarily have associations or AHIA in mind when they suggested that an ambiguous destination is right around the corner if you just start walking. While all roads lead somewhere, AHIA is on a firm path to continually elevate the quality of healthcare internal auditing and advancing the profession and its members – and ensuring we recognize all those contributions all along the way.
April 2019: From the Chair
NASHVILLE HERE WE COME!!! Looking forward to “harmonizing the complexities of healthcare internal auditing” with ya’ll in a few months. Registration is now open for the 38th AHIA Annual Conference and the Planning Committee has compiled all the greatest “hits” with a well-balanced schedule spanning those key issues we are facing together; something to tickle everyone’s ear. The AHIA Annual Conference is THE place where we all connect, collaborate and learn together.
The AHIA Annual Conference showcases the best thinking in healthcare internal audit and compliance. With carefully vetted and relevant content on what matters most to you and our profession, it’s the largest gathering of your peers…people you can relate to, learn from, and stay connected to throughout the year.
To build an event as expansive as the Annual Conference – you need highly productive and thoughtful volunteers. I would like to give a shout out to those volunteers that have assembled an outstanding 2019 program:
- Jackye Thompson, Conference Committee Chair
- Terri Allen, Preconference track leader
- Michelle Elliott, Compliance track leader
- Katherine Fore, Keynote leader
- Lisa Litwiller, Care Settings track leader
- Ginger Manwell, Revenue Cycle track leader
- Greg Newton, Health Plan track leader
- Michelle Piranio, Core Skills track leader
- Darryl Rhames, Emerging Issues track leader
- Jonathan West, IT/Security track leader
These individuals have been working extensively to deliver the only conference specifically for those in healthcare internal audit and compliance functions, which includes:
- Over 80+ sessions and roundtable discussions where healthcare IA/compliance stakeholders engage in peer-learning on relevant and key issues for the field
- Six pre-conference workshops and six complimentary roundtable discussion forums
- Inspiring keynotes
- Opportunities to network with colleagues who are leading strategy in our profession
The education isn’t the only star of this show. Nashville is a musical, visual, magical and flavorful place. They do not call it the “Music City” for nothing, and no one does live music better! The Board and Conference Committee have spent some time there prepping for the conference and we can attest that you will hear music in the street at 6 am outside the doors of the hotel, and everywhere you go. While country is KING, country music isn't the only game in town. Venues offer rock, jazz, gospel, folk, rap concerts and more every night. You can see Elvis' golden Cadillac and Johnny Cash’s boots at the Country Music Hall of Fame and Museum without leaving the hotel (entrance is in our hotel) or take in a performance at the Grand Ole Opry. Honky-tonks along Broadway do not stop until late into the night. The Conference host hotel is beautiful and in the heart of it all.
Do not delay and make plans to join us in the Music City this September. Let’s enjoy Nashville’s creative spirit while we harmonize on some compelling healthcare internal audit notes.
Mary Jane Schroeder
AHIA Board Chair
March 2019: From the Chair
Spring has sprung! AHIA’s new CHIAP™ certification program is in FULL bloom! But don’t worry. It is not too late to join in on the fun now! We have extended the deadline to apply for the inaugural exam. And we have tried to make it easier for folks to take the leap into Certification.
· Be one of the first 50 people to apply to take the exam and we will refund you $100 of the application and exam fees after you sit for the exam during the first exam window. The application deadline is extended to April 15, 2019.
· If you go through the whole application process for the first exam window and your application is denied, we will refund you the entire application fee.
· While your best preparation for the exam is your years of experience working in healthcare internal auditing, should you sit for this first exam and don’t pass – don’t worry. Your first retake attempt is on us! And, you will be able to see your scores by each major category to help you prepare for your next attempt.
So, what are you waiting for! To find out more, check out the AHIA website to apply and be a part of the first class of CHIAP™ professionals.
Also cropping up – a new White Paper! I encourage you to take advantage of the latest issuance, presented in collaboration with Crowe on Healthcare Business Continuity Management and Disaster Recovery — No Longer an Afterthought in Today’s World. I want to send a special thanks to Crowe’s Scott Gerard and Robert Malarkey for authoring this resource. AHIA is always seeking to share the latest ideas, concepts, case studies, and proven methods with the AHIA healthcare internal audit community. If you have interest in getting involved and sharing your knowledge, our White Paper Subcommittee chair, Alan Henton, would love to hear from you.
In the spirit of the season of growth, the AHIA Board is considering the best way to leverage social media to expand and support our network of healthcare internal audit and compliance stakeholders. We recently engaged in an online digital conversation analysis to understand the volume, distribution, sentiment and themes of the conversation related to the healthcare industry and healthcare internal audit and compliance risks.
It is a fascinating process – and as auditors, we love data. Our main objective was to determine additional social platforms that would be complimentary to AHIA’s existing profiles on LinkedIn and Facebook and what our stakeholders are talking about in the public social networking space.
The total amount of healthcare audit posts in 2018 was 34,889 (25% increase compared to 28,222 posts in 2017). The majority of posts on this subject matter comes from those over the age of 35 and are split evenly between men and women. The most prominent topics of the conversations were focused on:
- Financial audit & statement review
- Risk management & regulatory compliance
- HIPAA compliance
- Cyber security (e.g. identity & web access management)
- NIHC and Hospital audit process
We have identified that most of all online conversation on the internal audit and compliance processes in healthcare belongs to online news (79%) with Twitter owing the next 11%. The conversation on Twitter breaks down into the following major topics: job postings and retweets or reactions to various news (e.g. new compliance regulations, new tools, etc.). Cyber security has become of the major drivers of the conversation (e.g. web access management, health records security, etc.). We will be recommending the creation of an AHIA Twitter account to join in on these conversations.
Ongoing consideration will be given as the AHIA Board finalizes its new Strategic Plan at the end of the month. Stay tuned. Like the birds of spring, it looks like AHIA might be tweeting and re-tweeting soon!
Mary Jane Schroeder
AHIA Board Chair
February 2019: From the Chair
The #1 responsibility of the AHIA Board of Directors is the management and execution of the organization’s strategic commitments. Every so often, we take stock of these commitments and do what we do best, we audit and adapt!
In late January, your Board gathered in Nashville, site of 2019 Annual Conference, for our first board meeting of the year. The key agenda item was a strategic planning session facilitated by an independent facilitator to help guide us through planning activities; setting priorities and establishing focus areas for development. Our members’ feedback from the 2018 membership needs assessment survey was central to this process. Thank you and please keep your feedback coming!
Your Board will unveil the official plan in the next several months. As we complete the last step in this systematic coordination and alignment of AHIA’s resources and actions with mission, vision and strategy, we need is to refine how we will approach this work. There are some obvious committee assignments and many actions to parse out to our volunteer leadership.
In the meantime, I would like to offer a very high level overview of “the path” that hasemerged. The main Strategic Initiative for the next two years for AHIA will be to launch and sustain our certification program, CHIAP™, which establishes the career benchmark for our profession. The certification is symbiotic with other efforts to increase the influence >and reach of our members through AHIA. Over the next two years, AHIA will engage more meaningfully with our members and vendor partners (while increasing our network), improve our top-line financial position, and enrich the value of AHIA membership, with an emphasis on our educational programs (our “bread and butter”).
Our volunteer base is robust, and as we realign our committee and workgroups, there will be many new opportunities to engage many members in moving the organization forward, from content development to establishing new content delivery methods and so much more that we are defining now, along with the actions needed to make and measure progress. I am excited and there is so much more to come!
As we move toward the deadline our first CHIAP™ exam, I want to make you aware of a very special, time limited opportunity. Because we want a very robust “FIRST CLASS” on this first exam, the best and the brightest among us to be our standard bearers, we are offering a $100 REFUND on your application and exam fee. Refunds will be processed upon verification of exam completion. Visit https://ahia.org/certification/chiap/ to learn more about the program eligibility requirements and application process. Sign up by March 15 to take advantage.
And don’t forget to SAVE THE DATE for our Annual Conference in Nashville September 15-19, 2019. Planning is well underway and another great AHIA event is beginning to take shape.
As certification launches and the organization’s current strategic development process is in the final stages of formulation, 2019 is off to a very productive start and your Board of directors is committed to strengthening your network, resources and the value of all things AHIA!
Mary Jane Schroeder
AHIA Board Chair
January 2019: From the Chair
To be elected as the 2019 Board Chair by the AHIA community is my honor. Not only is it an honor, but a formidable undertaking to live up to the standards set by our previous chairs over the past many years and the expectations of our highly motivated professional membership. I have been preparing for almost a decade for this and I am excited to serve! Thank you for this opportunity and your confidence.
As I worked my way up through the ranks as committee member to committee chair and Board member to Board officer, I have given thought to what the focus of my service as Board chair would be. It is “advocating for the membership.” This year I want all members to discover, utilize and analyze all things AHIA. After all, we are auditors, so I know it is within our skill set and comes natural.
- Discover new professional opportunities like AHIA’s Certified Healthcare Internal Audit Professional (CHIAP™) certification program. We are now live! I encourage you to review the Candidate Handbook prior to applying for information and details. The intention of the certification is to allow our members to prove competency, skill and dedication to the healthcare internal auditing profession and gain established and tested levels of knowledge for professional credibility and career advancement. AHIA leadership pursued this initiative at the express wishes of our members. Now, after years of development, we will realize our first “certificants” in 2019. I hope to be one of them!
- Utilize the high quality resources at hand. From New Perspectives and the Annual Conference to a free series of professional, CPE valid webinars and online sharing capabilities in the AHIA Connected Community, AHIA offers a wealth of education, networking and resources for healthcare internal stakeholders of all levels and experience.
- Analyze and communicate with us. If you are wondering why AHIA has always done something in the same way, ask why. If you have an idea for a new resource or to improve an existing one, as a member of AHIA you can participate, vote, volunteer, and propose. We are all ears and empower you to let your voice be heard. Together, we can address the challenges of the current environment for our profession and our association from the bottom up—bring a fresh perspective and a new idea.
In addition to the launch of the CHIAP™ certification program, AHIA leadership is focused on a few additional matters this month that I wish to update you on:
- A formal, facilitated strategic planning session will be held by the AHIA Board in late January. We will revisit our trajectory, mission, goals and objectives. AHIA leadership periodically revisits the “plan” as a service to membership. Outcomes will be shared with the membership this spring.
- Ever been to Nashville? If you have, you already know what a flavorful, visual, musical experience it is. If not, you will not want to miss this chance to join AHIA in the Music City – currently one of the country’s hottest destinations for this year’s Annual Conference. The Board holds its January meeting and strategic planning session there. Save the dates of September 15-18 and get ready to “Harmonize the Complexities of Healthcare Internal Auditing” with your peers. Planning is underway and registration will be open this spring. It is NOT too late to submit an idea for 2019, so if you would like to share an idea with us – do so right here!
- We will be expanding our external marketing presence to continue to expand our AHIA network and conducting a “conversation analysis” to ensure we are directing our communication efforts on those topics and platforms most meaningful and accessible to our stakeholders.
I plan to continue to support the rich history of leadership formed from dedicated, “hands on” volunteers and take pride in the quality, on-time delivery and relevance of AHIA services. To that end, I’d be very interested to know: what would you like to see happen this year? Have a great idea for a virtual program or webinar? Just have a question or want to get involved? Let us know by responding to this month’s AHIA Poll (see below).
AHIA is YOUR organization. It works best when it reflects your interests and answers your needs. I'm looking forward to hearing your ideas and working with many of you over the coming year.
Mary Jane Schroeder
AHIA Board Chair
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December 2018: From the Chair
It has been a privilege and honor to serve as the Chair of this great association for the past year. As I reflect on my experience, I’ve met many new people, participated in some very exciting developments, and have come to appreciate at a higher level the value of our association. I am mostly grateful for all of our members who have not only volunteered in a formal capacity, but to all those who have participated in some way with the Connected Community, presented at one of our educational events, or contributed articles to our publications. Our collective knowledge and contributions have helped us become the great association we are today.
With the turn of the New Year, I have the opportunity to pass the gavel to our new Chair, MJ Schroeder. I know her to be a truly caring and dedicated contributor to our association and I look forward to her leadership. Our future is in very good hands!
As you consider your professional goals for the New Year, I encourage you to take your career to the next level by becoming certified in health care internal audit. AHIA’s new certification program, Certified Healthcare Internal Audit Professional™ (CHIAP™), will represent the only certification demonstrating the health care internal auditor’s expertise in our unique niche of the internal audit profession. We will be launching the CHIAP™ program in mid-January 2019. I believe the AHIA CHIAP™ certification credential will become the industry “gold standard.”
I wish everyone a warm and safe holiday season with family and friends and all of us at AHIA wish you the best for a professionally productive new year.
AHIA Board Chair
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November 2018: From the Chair
What a year it has been! AHIA’s robust network of AHIA volunteers has been busier than ever in expanding and refining current benefits and developing our new certification program.
The certification program is a means to validate the unique skill set and knowledge base of healthcare internal auditors, while raising the level of credibility of the vital function we provide to our respective stakeholders. To date, much of the effort toward building a certification program has been behind the scenes with hundreds of volunteers developing governance, item writing and procuring the needed study materials to make sure our applicants are positioned for success. Currently, we are in the process of trademarking the name of the certification credential, building the online systems for certification candidate management, remote learning opportunities and more. I would specifically like to recognize the efforts of two past Board chairs: David Richstone, AHIA Board liaison to all things certification, and Debbie Radke, AHIA Certification Committee chair. Their leadership and service has been remarkable and I am confident that we will deliver a meaningful product to the healthcare internal audit community.
2018 was not only a year of development for our leadership and volunteers, but also one of significant transition for AHIA within our management firm, Kellen. Kellen’s corporate headquarters for AHIA have officially moved from Denver to Chicago earlier this month. Our executive director works fully remotely and is onboarding several new team members. AHIA’s operational systems (association management database software and website content management software) were transitioned to new systems to improve efficiencies to better serve our membership. I hope you have all taken a moment to log-in and update your password. Should you need any assistance, call 888-ASK-AHIA or email email@example.com.
As we reflect on this past year, one cannot help but be excited about the future. The AHIA Annual Conference Call for Presenters is now open. We encourage you to participate as a speaker at our Annual Conference. I hope you will help us set the stage for another successful AHIA Annual Conference in Nashville, Tennessee, September 15-18, 2019. Thanks to those who “got creative,” and submitted a Nashville-themed “tagline” in our 2nd annual theme contest. We received so many great options. The AHIA Annual Conference Planning Committee will be selecting the winner soon.
The Virtual Learning team is developing the 2019 schedule of FREE-to-MEMBERS, CPE valid webinar learning opportunities. The AHIA Editorial Board is already focused on 2019 – with the results of the 2018 LSU Industry Survey to appear in the upcoming Winter and Spring editions of New Perspectives. Produced every two years, this is the most popular reference tool that AHIA provides.
I hope you and yours enjoy a very Happy Thanksgiving. All of us at AHIA are thankful that you are part of our vibrant community. We look forward to serving your needs presently and for a long time to come!
AHIA Board Chair
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October 2018: From the Chair
As the US prepares to vote in next month’s mid-term elections, AHIA’s annual election cycle has officially concluded. The membership has spoken and I am pleased to announce the outcomes of the AHIA 2019 Board of Directors election:
Cavell Alexander will return as AHIA Treasurer and Amy Greenhoe, Eric Kristofic and David Richstone will serve as at large Board members. Their service will begin in January 2019. Our appreciation to all candidates participating in this year’s election. It was a very close race. The AHIA Nominating Committee plays an essential role in leadership identification – the most important function of any successful association. Next year, in my role as past chair, I will be assuming the leadership of the Nominating Committee. If you are interested in exploring AHIA Board leadership opportunities, please reach out.
As we settle into the final quarter of the year, things do not settle down at AHIA.
- CERTIFICATION: AHIA is focusing on moving the certification effort forward. We have an army of volunteers working around the clock to launch this new professional level of recognition and proficiency in 2019. To that end, please click here for the most recent update to our FAQ document.
- 2018 CPE OPPORTUNITIES: If you need additional CPEs, AHIA has lots of year-end educational opportunities to procure them. With six CAE Roundtables in the month of November, Houston and Southeastern Regional events and several webinars offered to members at no charge, there are plenty of opportunities to meet your annual CPE goals.
- WE INVITE YOU TO INSPIRE THE 2019 CONFERENCE THEME: Don’t miss your chance to participate in our 38th Annual Conference Theme Contest. The winner will receive a complimentary full conference registration and two free night's lodging at the Nashville Omni Hotel – the host hotel for the Annual Conference happening September 15-18, 2019. The deadline to submit your entry is October 30.
As you can see, AHIA members have a powerful opportunity to use your voice from determining leadership by vote in the election and offering critical feedback on the educational program to shaping future benefits by taking part in the membership survey and getting creative with your ideas for a the Nashville conference theme. We value your contributions to our Association!
One final note that will require your participation. AHIA has moved to a new database/operations system at the beginning of this month. If you have not yet updated your website login and password, please take action as follows:
- Step One: Go to www.ahia.org and click on the "Login" link at the top of the page
- Step Two: Click the "Forgot your password?" link, as your previous AHIA member login details will no longer work.
- Step Three: Enter your User Name, which will be your email address we have on file for you, and click "Submit." An email will be sent to your inbox. Follow the instructions to create a password.
- Step Four: Once you are logged in, you may update your details and ensure your member profile is complete.
Be sure to review your profile and update your privacy settings to ensure you continue to receive communication from AHIA, and peruse the new system. If you need assistance, please contact us at firstname.lastname@example.org.
AHIA Board Chair
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September 2018: From the Chair
It was all smooth sailing in San Diego and the 37th AHIA Annual Conference was the highlight of my term as Board Chair to date. It was a pleasure being face to face with so many old friends and new ones – and an honor to witness the efforts of so many talented individuals benefit the AHIA community and the healthcare internal audit profession. Our total attendance was 660 attendees, a NEW record.
Planning an event the size, scale and specificity of the AHIA Annual Conference takes a wealth of dedicated leadership. Chase Whitaker led the 2018 effort with consensus, humor and top-tier research/development. On behalf of all of us at AHIA, I wish to express our gratitude to him for the delivery of our best reviewed and most well attended conference to date! Thank you to Chase, and all the members of his committee:
||Alicia Capps, Board Liaison
The evaluation and anecdotal feedback has been overwhelmingly positive. For myself, I especially enjoyed the spirit of laughter and fun that echoed throughout the learning. We have very serious jobs and responsibilities – and these are serious times. Don McMillan’s humorous opening presentation, wherein he relentlessly made fun of AHIA leadership, reminded us all just how important the ability to laugh is to both our personal and professional development. The tone was set and carried through beyond the conference. AHIA Board members and staff continue to refer to me as Anchorman, for those of you in on the joke.
From the very impactful sessions to the networking functions, featuring some spicy dance moves from our Intuitional Award winners, Board Members and new attendees, AHIA’s finest meeting in America’s finest city, is in the books. We thank all those who made contributions; our presenters, sponsors, exhibitors and staff and more – too numerous to list, but you know who you are.
Planning is underway for next year in Nashville, Tennessee, September 15-18, 2019. We welcome the leadership of Jackye Thomson as the chair of the Annual Conference Committee.
A hot topic of discussion at the conference was AHIA’s certification effort. Much progress has been made over the last year under the oversight of Debbie Radke and David Richstone. If you were not able to join us in San Diego, I would like to share our Certification FAQ information sheet. The Certification Program is a step toward greater recognition of the standards of our work and will help better demonstrate the unique value healthcare internal auditors bring.
The caliber of our volunteers is second to none. We acknowledged this at the conference. See below for more details on the generosity of the 2018 Awards Recognition Program winners.
We also recognized 236 individuals who have actively contributed their time and talent to AHIA over the past year. That is almost 15% of total membership and a significant achievement. All will receive a $50 AHIA gift certificate for their efforts.
Finally, the 2019 AHIA Board of Directors Election is in full swing. Voting ends on September 28th. I hope you’ll contribute your voice to selecting our Association’s future leaders!
AHIA Board Chair
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August 2018: From the Chair
In just over a week, AHIA members and stakeholders will descend on San Diego to do some knowledge sharing and networking at our biggest event of the year- the AHIA Annual Conference. DJ and AHIA member Frank Estala will be back, by popular demand. I am looking forward to connecting with old friends and making scores of new ones.
With AHIA membership at an all-time high, our 2019 election ballot full, the certification effort being realized and our education offerings attracting more internal auditors than ever, I reflect on our progress and what makes it all possible.
It comes down to our members and our volunteers. AHIA could not achieve its vision "To be the premier association for healthcare internal auditing” without the active, ongoing support of its volunteers who spend countless hours meeting, brainstorming, organizing and implementing programs to provide valuable resources, education and support to our community.
Because so many give so much to AHIA, we strive to find ways to recognize those individuals who have gone above and beyond to make our association great. Annually, we request nominations to recognize the significant accomplishments for individuals and organizations that have contributed to our advancement through the AHIA Awards Recognition Program.
I am pleased to report that we received more nominations than ever before – making the recommendation process for the AHIA Membership and Awards Committee a welcome challenge. I look forward to recognizing these individuals and organizations at the Annual Conference. In addition, we will recognize approximately 150 volunteer contributors with an AHIA gift card for their contributions.
Finally, The AHIA 2019 Board of Directors election will open on August 28 at 11 am EDT. Email ballots will appear in your in-box and ballots will be available for those in San Diego. The success of AHIA is realized through its volunteer leadership. We are very fortunate to have so many fine professionals step up to serve our membership. Your voice and vote matters – please participate.
AHIA Board Chair
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July 2018: From the Chair
We are five weeks away from AHIA 37th Annual Conference, and the excitement is building! Our trending data tells us we are on track for the most highly attended event in our association’s history. This is due to extraordinary efforts of the Annual Conference Planning Committee and the subject matter expertise of our presenters.
Relevant content is the key to a successful meeting. While we have presented a well-balanced program, the Board and Education Committee pay special attention to those sessions that garner the highest attendance through the registration process. This allows us, along with survey data, to hone in on the hot topics for additional resource development. The following sessions are the top ten most popular to date:
1) G2: Top 10 Emerging Healthcare Audit Issues by Glenn Wilson, Deloitte
2) A7: Data Analytics: A Picture is Worth a Thousand Words by Terence Giblin and Danielle Milner, Ochsner Health Systems
3) E6: Data Analytics in Revenue Compliance - Strategy, Development and Visualization by Andrew Kins at Mayo Clinic
4) A1: To Catch a Thief by Sherry McLendon and Jolyn Carter, Well Star Health System
5) A10: Audit Reports That Command Attention and Get Results by Liz Meyers, Focus on Risk Enterprises, LLC – 85
6) C9: Auditing and Monitoring Emerging Compliance Risk Areas by Debi Weatherford at Piedmont
7) E4: Charge Capture - Using Data Analytics to Stop the Bleeding by Kathy Langley and Tom Stec, Crowe
8) D3: Assessing and Addressing the Risks of Community Partners' Access to Patient Data by Ian Sterrett, Duke University
9) D7: Auditing Identity and Access Management: Protecting Patients, Systems & Data by Jason Shanks, Atrium Health
10) D8: Auditing a Medical Device Security Program by Nick Sikorski, Terry Corcoran, Penelope Chuah and Mark Manning, Deloitte
Data, data security and data analytics appear to be of the highest priority for our members.
If you will be joining us in San Diego, I strongly encourage you to take advantage of one of the AHIA Roundtable opportunities on Sunday, August 26. AHIA Roundtables are the hallmark of our focus on education, networking and resources – peer-to-peer sharing experiences. Attendance is complimentary, as is the buffet provided.
This year, we will have four CAE Roundtables, staggered throughout the day, and an IT Auditor Roundtable and Managers/Directors Roundtable are also offered for your consideration. All are 3 hours long, valid for 3 CPE credits with full participation, and are expertly facilitated by our generous sponsor partners. The schedule is as follows:
CAE Roundtable - 10:00 am to 1:00 pm (Deloitte facilitated)
CAE Roundtable - 12:30 pm to 3:30 pm (Moss Adams facilitated)
Managers and Directors Roundtable - 12:30 pm to 3:30 pm (Moss Adams facilitated)
IT Auditor Roundtable - 12:30 pm to 3:30 pm (Eminere Group facilitated)
CAE Roundtable - 2:00 pm to 5:00 pm (Crowe facilitated)
CAE Roundtable - 4:00 pm to 7:00 pm (Protiviti facilitated)
*Note that there is some overlap with start and ending times on the CAE. This could affect the amount of CPE awarded for back-to-back sessions.
To request an invitation form, click here or email email@example.com with your request.
If you are in a CAE role, you are welcome to select more than one. Different facilitators, different perspectives and voices, different experiences offer additional insights into today’s most pressing and challenging issues.
We always encourage our members to attend the Annual Business Meeting on the Tuesday evening to get up-to-date on the progress AHIA is making in meeting your needs and bringing us into the future.
I looking forward to seeing you next month in San Diego to wind down the summer in America’s Finest City!
AHIA Board Chair
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June 2018: From the Chair
San Diego is referred to as “America’s Finest City.” I think there’s a good reason for that. Having been born and raised in San Diego, I confess I’m a little biased, but you can’t beat the weather, the ocean, the sights, sounds and smells of our nation’s furthest southwest corner. I’m always excited when my involvement with AHIA brings me back home for the Annual Conference.
Beyond the fact that it’s in America’s Finest City, here are some of the top reasons why I believe you should attend AHIA’s 37th Annual Conference:
Stay Current: No matter how long you've been in the healthcare internal audit profession or what position you hold, there are always new things to learn. Emerging trends, new strategies and innovations in healthcare are taking place continuously. To stay up-to-date, you need an educational opportunity custom-made for your needs. We all manage risk to some degree – whether it’s operational, financial, regulatory or strategic – it’s important to stay current with the latest changes. AHIA is the only membership association dedicated to healthcare internal audit – our conference is a reflection of this, offering the most focused, intensive content in this subject matter area.
Learn from the Experts: The presenters at the AHIA Annual Conference are proven business leaders, strategists, practitioners and peers. They are healthcare internal audit stakeholders and professionals; well-respected industry leaders who know what you need to know. Our selection process for presenters is as rigorous and we make sure that you're hearing from the best. You'll get a solid grounding in time-tested fundamentals and distinctive insight into the new practices that will change how we do business.
Services/Solutions Access in the Expo Hall: Our exhibitors are industry authorities and solution-providers who have tools and insights to help you in your role. Invest time in the exposition hall – it is an education unto itself. Staying abreast of innovative services and products is critical to stay competitive in this evolving business environment.
Network for Business and Fun: The Annual Conference is a lot of learning packed into a short amount of time. While we ensure the highest quality of concentrated education, at its core AHIA is about professional connections. When you meet with your peers, you have an opportunity to collaborate, share ideas, and validate or enhance your perspectives. Learning from what your peers have done and being inspired to implement something similar is possibly the most valuable reason to attend. Networking with my fellow peers is one of the greatest benefits I gain from attending the conference. Beyond the learning and educational value, we offer a little “off campus” fun as well. On Tuesday, August 28, from 7:00pm to 10:00 pm, you can explore San Diego with us and make new friends – or cut loose with your team members for an evening out on the town. And what a town it is!
Registration is now open for the following reasonably priced offerings:
- San Diego BITE Food Tour: Explore the growing food scene in America’s Finest City via a guided walking food tour. Go inside San Diego’s exceptional restaurants and sample the cuisine. Along the way, learn about the history, insights and stories that have shaped the city and restaurant scene. Taste the reasons why San Diego is becoming a culinary mecca for locals and world travelers alike.
- San Diego Padres Game: Join us at Petco Park as we watch the Padres take on the Seattle Mariners. Watch the game from The Point, an exclusive seating area located in left field, with stunning views of the field.
- Pub Crawl through the historic Gaslamp District: Join this walking pub crawl in the historical Gaslamp District and enjoy drink specials, no lines and no cover charges. This tour will stop at four local bars, showcasing vibrant nightlife including live music, swing dancing, games and more. This tour will be guided and will include a lot of walking so please wear comfortable shoes.
- Dinner Cruise along the scenic waterfront: Celebrate a memorable evening of dinner, dancing and incredible views of San Diego's most scenic waterfront sights. Enjoy a three-course gourmet dinner, freshly prepared onboard the ship, made with locally sourced ingredients, sustainable seafood and premium contemporary California flavors of the region.
At no other event will you meet as many people in your area of expertise. You can experience an array of educational opportunities that enhance job readiness and address day-to-day work challenges while advancing your broader institutional and professional development goals – and have a little fun along the way!
Hope to see you there!
AHIA Board Chair
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May 2018: From the Chair
Your AHIA network continues to grow. Membership is at a new record level – 1621 members strong. This is quite an accomplishment and speaks to the commitment of our volunteer leadership in attracting and retaining the stakeholders of healthcare internal audit. There is strength and opportunity in numbers.
AHIA was built on a foundation of knowledge transfer and sharing. Nowhere is that core value more evident than within the AHIA Connected Community. I am always intrigued to see how our members are utilizing this collaboration tool and supporting each other. The larger our network grows – so does the level of support and expertise you will find in the Connected Community. Our volunteer leadership is paying close attention to the dialogue and needs that are communicated within that environment – in an effort to stay on top of the most pressing needs for resource and continuing education development.
Continuing education is imperative to the success of all professionals, in any industry – but especially in our field. Through our webinar program, AHIA provides participants with high-quality education and training without leaving the home or office. We offer a broad range of programming hosted by experts to help keep participants up-to-date on the latest information, applications, trends, best practices, hot topics and subjects of special interest. I would like to call your attention to the efforts of the AHIA Webinar Subcommittees, chaired by Russell Harder, Dieu Tran and Paul Douglas, with oversight from Susan Smoger and Todd Havens. Earlier this year, the Board made the decision to provide all AHIA webinars to our members at no charge. Here is the catalogue of the ten offerings planned for 2018:
- May 24, 2018 - Auditing 501(r) Compliance
- June 4 - TECH TALK: How To Translate Geek Speak When Presenting Cybersecurity Information To The Governing Body
- June 21, 2018 - Audit Evidence: Auditing In The Age Of Instagram
- July 10, 2018 - EHR Auditor User Group Webinar: Next Generation Epic Monitoring - Imagining the Possibilities with Epic Screen Visibility, User Behavior Context, and Advanced Behavior Analytics
- July 19, 2018 - Providing Internal Audit Assurance over Quality Reporting and Reimbursement
- August 7, 2018 - EHR AUDITOR USERE GROUP - Epic Embedding a risk mindset in your Epic Implementation
- August 16, 2018 - An Inside Job: Internal Healthcare Fraud
- September 20, 2018 - Best Practices to Prepare for a Compliance Audit - Perspectives from a Compliance Officer and a Consultant
- October 18, 2018 - Billing for Non-Physician Practitioners: 'Incident To' and Split Shared Services Office, Hospital and Beyond
- November 15, 2018 - Model Audit Rule: An Introduction to MAR and diagnosing the effectiveness of your MAR efforts
We invite you to submit a proposal to conduct a webinar presentation. Interested parties can submit at any time here. Once submitted, your programming idea will be forwarded to AHIA’s webinar team for consideration.
Finally, I invite everyone to join us for the Annual Conference - just three short months away. This is our largest in-person educational and networking opportunity. Be sure to register before July 10 to get early-bird pricing. AHIA is not “all work and no play” at the conference. We will soon be announcing the social events for the Annual Conference in San Diego – we will offer the opportunity to purchase tickets to a San Diego Padres baseball game, a dinner cruise and more. This is an opportunity for you to explore the host city, unwind after a full day of learning and network in a more relaxed environment outside the conference space --- or you can use this as a team building opportunity. Stay tuned.
As our membership grows, the more you contribute, the more you get out of your AHIA membership. Come to the conference, join or present a webinar, ask a question of your peers or share a document on the Connected Community and enjoy the rewards of active membership.
AHIA Board Chair
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April 2018: From the Chair
Over the past year, we’ve seen a growing trend in mergers and acquisitions. This isn’t just large organizations picking up smaller ones. We’re seeing large organizations combine with other large organizations with the goal of achieving economies of scale and garnering better negotiating power with suppliers and payers. For those of us who have gone through mergers, even on a small scale, we know how challenging they can be as two organizations strive to merge their operations, information systems, policies and culture into a single cohesive whole. Some mergers take years to fully realize the benefits of these transactions. With such change in the marketplace comes an increase in variability and subsequently an increase in risk. The need for audit knowledge and capacity has never been greater!
That is where AHIA comes in. I encourage you to make an investment in yourself, and your continuing education by joining us for the AHIA Annual Conference in San Diego (August 26-29, 2018). This year’s conference is appropriately themed, “Weathering Change and Keeping Risks at Bay.” This conference will touch on some of the latest trends in the market and how to address them from an audit perspective. Registration is now open.
The 2018 Planning Committee has been working since July 2017 to develop a program that will be interesting and engaging. We have listened to our members’ feedback which is a driving factor in the development of this year’s program, as well as regular environmental scans of the healthcare climate. Special thanks to our dedicated committee members. Without their hard work and tireless efforts, this conference would not be possible:
Chase Whitaker, Chair
Terri Allen, Preconference
Suzanne Applegate, Special Projects
Alicia Capps, Board Liaison
Michelle Elliott, Compliance Track Leader
Katherine Fore, Information Technology & Security
Lisa Litwiller, Care Settings Track Leader
Ginger Manwell, Revenue Cycle Track Leader
Tim Marshall, Social Events
Linda McKee, Keynote Presentations
Greg Newton, Health Plan Track Leader
Jim Passey, AHIA Board Chair
Darryl Rhames, Emerging Topics & Practices
Jackye Thompson, Core Skills Track Leader
I hope you take advantage of this opportunity to participate in the only conference dedicated to healthcare internal auditing. I was born and raised in San Diego so I may be a little biased when I say we couldn’t ask for a better location to hold this year’s conference. The sand, sails and sunset await us!
AHIA Board Chair
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March 2018: From the Chair
Spring always holds the promise of new beginnings and the dawn of a new era of optimism and growth. AHIA is keeping with the season and “springing” into action with membership growth, robust educational offerings and the dawn of a new era of offerings for our members.
AHIA membership is back to record levels. Our extensive month over month trending shows membership almost exceeding our historical highs.
At the time of this writing, we had over 175 members taking the 2018 AHIA Membership Needs Assessment Survey. If you have not done so yet, I encourage you to take 3 to 5 minutes to share your input regarding key aspects of your membership to help us focus on the services that will benefit you most.
Also available for your input is the AHIA Editorial Board’s bi-annualAHIA/LSU Healthcare Internal Auditing Salary and Trends Survey. In even-numbered years, AHIA partners with the Louisiana State University Center for Internal Auditing (LSUCIA) toconduct its bi-annual survey on healthcare internal audit practices. The results of this survey will allow us to share and benchmark practices and trends. Our appreciation to AHIA member Jared Soleau for leading this undertaking. The survey results and relevant comparisons will be shared through New Perspectives and other vehicles. You have until April 15, 2018 to contribute your valued input to this effort.
Under the direction of Alan Henton, AHIA White Paper Subcommittee chair, we released this year’s first AHIA-issued guidance in partnership with Jackson Health System. Be sure to check out “Securing Data & Delivering Value,” authored by AHIA member, Rubensky Calixte, MBA, CISA.
Educational offerings are in full bloom this spring, with two CAE Roundtables next month in Nashville and Phoenix and Regional Seminars in Memphis this May and Orlando this June, a plethora of FREE-TO-MEMBERS webinar offerings and the early launch of registration for the 2018 AHIA Annual Conference in San Diego. Visit the AHIA calendar of events for more information.
I hope you will take part in all of the above. As you can see, no spring break for AHIA. Things are just heating up!
AHIA Board Chair
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February 2018: From the Chair
After engaging in a very successful two-day meeting with the Board of Directors in San Diego last month, I’m continually impressed by the work and care my fellow Board members, and all the AHIA volunteers give back to our professional community. From overseeing the high quality education, networking opportunities and resources to spending countless hours deliberating on how we can best deliver these offerings in a meaning and affordable way.
A few highlights:
- The Board is currently reevaluating the organizational committee structure. We need to ensure a strong governance foundation toward the success and support of new initiatives. New project development includes certification, and the educational alignment needed to support that effort, an emphasis in working in synergy with other professional, like-minded organizations and utilizing social media to expand our reach and broaden our network. Some existing subcommittees may be consolidated or repurposed and many new volunteer opportunities will come from these efforts.
- We’re always looking for ways to add value to your membership. It was determined that ALL AHIA webinars will now be free to AHIA members. I invite our membership to get involved in AHIA knowledge-sharing by presenting a webinar. If you are interested, click here to submit. Once submitted, your idea will be forwarded to AHIA’s Webinar Team for consideration. AHIA will notify you of acceptance. AHIA webinar presenters receive additional CPE – double the time of the presentation accounting for prep time. No time to present? Consider joining the Webinar Subcommittee to help the educational offering you would like to see.
- I was particularly impressed in the efforts of the AHIA Membership and Awards Committee, and the success of their innovative recruitment efforts. I would like to thank the 45 members who have participated in the Direct Member Connect Program – AHIA’s rewards-for-member referrals program so far this cycle (July to June). It has resulted in 59 new members joining our very specialized network. If you are not aware of the program, we offer rewards for your efforts in recruiting new members. Invite your colleagues, staff and others in your professional community to join the nation’s only association focused on healthcare internal auditing. No one knows how beneficial AHIA membership is to the professional development of healthcare internal auditors better than AHIA members.
- Thanks to the robust knowledge sharing on the AHIA Connected Community, we have decided to discontinue the Audit Library. It has served its purpose and we thank all who contributed to its past success. The Connected Community’s document library is growing every day. The Open Share File feature is a great vehicle to share documents, presentations and templates with your peers quickly and independently. With the expanded capabilities of a list serv, all attachments posted to discussions are archived in a dedicated Open Share File Library. You can also add documents to share anytime you wish. This allows you to solicit advice and opinions, share updates and revisions and participate in ongoing conversation.
I hope you will consider getting involved with AHIA this year – on any level in which you can contribute. From committee service and presenting a webinar to referring a new member or sharing a resource document, the opportunities abound. It has been my privilege to work with leaders in our profession who are always giving back to the industry and to the next generation of health care internal auditors.
AHIA Board Chair
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